Privacy Policy

Last Updated: April 13th 2026

HEA7EN Massage Spa (“we”, “us”) respects your privacy and is committed to protecting your personal information in accordance with Canadian privacy laws, including PIPEDA.

1. Information We Collect

We may collect the following information:

• ▪   Name or alias
• ▪   Phone number
• ▪   Email address
• ▪   Booking history and preferences
• ▪   Device and browser data (cookies)

2. Purpose of Collection

Your data is used strictly to:

• ▪   Manage appointments and bookings
• ▪   Communicate confirmations and updates
• ▪   Improve services and website functionality

We do not sell, rent, or trade your personal data.

3. Discretion & Confidentiality

We understand the importance of privacy and discretion:

• ▪   Client information is handled with strict confidentiality
• ▪   Access is limited to authorized personnel only
• ▪   No sensitive details are shared publicly

4. Communication Consent

By providing your contact details, you consent to:

• ▪   Receiving booking confirmations and reminders
• ▪   Receiving service-related updates

You may opt out of communications at any time.

5. Data Security

We take reasonable steps to protect your personal information, including:

• ▪   Secure systems and storage
• ▪   Restricted access controls
• ▪   Confidential handling procedures

However, no method of transmission over the internet is 100% secure.

6. Cookies & Tracking

We may use cookies to:

• ▪   Improve user experience
• ▪   Analyze website traffic and usage

You may disable cookies through your browser settings.

7. Third-Party Services

We may use third-party providers such as booking platforms or payment processors.

• ▪   These providers may process your data
• ▪   They operate under their own privacy policies

8. Data Retention

We retain personal information only as long as necessary for:

• ▪   Business operations
• ▪   Legal and regulatory compliance

9. Your Rights

You have the right to:

• ▪   Request access to your personal data
• ▪   Request corrections or deletion
• ▪   Withdraw consent at any time

10. Age Restriction

Our services are strictly for individuals aged 18 and older. We do not knowingly collect data from minors.

11. Legal Disclosure

We may disclose personal information if required to:

• ▪   Comply with legal obligations
• ▪   Protect our rights and safety
• ▪   Prevent fraud or illegal activity

12. Policy Updates

We may update this Privacy Policy at any time. Continued use of the website constitutes acceptance of any changes.

13. Contact

For any privacy-related requests or questions, please contact us.